STUDIO POLICIES

To ensure every client enjoys a seamless experience, we ask that you review our studio policies prior to your appointment. These guidelines help us maintain the high standards of care, cleanliness, and professionalism that define The Micro Clinics.

  • Our booking calendar has switched to an appointment drop system. Every other month, our artist will release appointment slots for each of their services. Available dates will be limited and first come first serve, so we highly recommend joining our Wait List to get first access to all future appointment drops.

    Why an Appointment Drop system?

    Our artist travel and therefor carve out specific times when they’re in town to service clients. Releasing appointment slots in one drop allows for clients to transparently view our availability and book based on that.

    How do I know when your next Appointment Drop will take place?

    Appointment drops are announced in advance through our social media (Instagram +TikTok) and website, so make sure to follow us for updates!

    What’s the Wait List for?

    Those who join our wait list online will receive early access to our appointment drop 24hrs before launch.

  • Guests are welcome to wait in our client lobby, but due to limited space we ask that you limit it to ONE guest only. Due nature of our services, we cannot allow additional people in the treatment room during your appointment.

    For the safety and comfort of all clients, children are not permitted to accompany you during your appointment.

  • All deposits are non-refundable.

    Cancellations will result in forfeiture of the deposit. Deposits may be applied toward a rescheduled appointment with at least 7 days notice.

  • We kindly ask that clients plan to arrive at least 10 minutes prior to their scheduled appointment to allow time for traffic, parking, and check-in.

    To ensure we remain on schedule, it’s essential that all consent forms are completed and submitted before your appointment. Our artists maintain full daily schedules, and late arrivals cannot always be accommodated. A 10-minute grace period is offered; arrivals beyond this time will be considered a no-show and subject to the associated fees outlined below.

    Out of consideration for our team, please contact us immediately if you anticipate being late.

  • RESCHEDULING & CANCELLATIONS

    We require a minimum of 7 days notice to reschedule or cancel any appointment — no exceptions. If less than 7 days notice is provided, your deposit will be forfeited, and a new deposit will be required to secure future bookings.

    Please note that The Micro Clinics reserves the right to charge up to 100% of the remaining service balance when proper notice is not provided.

    *We allow up to 1 reschedule before a new deposit is required

    NO-SHOW POLICY

    Clients who fail to attend a scheduled appointment without providing at least 7 days notice will be charged the remaining service balance. All future appointment requests will be subject to management approval.

    MULTI SESSION SERVICES (Microblading & Scalp Micropigmentation)

    Clients who fail to attend any scheduled session without providing at least 7 days notice will be required to pay a $100 rebooking fee to secure a new appointment.

    Continuation of your treatment plan will be at the discretion of your artist. All payments made toward multi-session services are final, and no refunds will be issued for missed or forfeited sessions.

  • At The Micro Clinics, we provide detailed precare and aftercare instructions for all our services to ensure the best possible results and longevity of your treatment. Following these instructions is essential and is the responsibility of the client.

    Clients are expected to:

    • Review and follow all provided precare and aftercare guidelines before and after their procedure.

    • Notify their artist of any concerns, medical conditions, or limitations prior to the service that may impact treatment.

    Please note: Our artists are not licensed to provide medical advice. Any questions or concerns regarding your health, medications, or conditions outside of permanent cosmetic procedures should be addressed with your primary care provider prior to your appointment.

    Adhering to these guidelines ensures the safest procedure, optimal results, and lasting satisfaction with your service.

  • At The Micro Clinics, the use of photographs and videos is a standard part of our procedures and a requirement for both licensing and insurance purposes. All clients are required to allow our artists to take photos and/or videos before, during, and after your service.

    By booking an appointment with The Micro Clinics, you acknowledge and agree to the following:

    • The Micro Clinics owns all rights to all photos and videos captured during your appointment.

    • These materials may be used for marketing, social media, print, and other media advertising.

    • Your participation in photos or videos is mandatory as part of your service for compliance with professional standards and insurance requirements.

    This policy ensures we can maintain professional standards, promote our services, and showcase our artistry while protecting our business and licensing requirements.

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